In combination with our partners, we have a wealth of general insurance and programme management skills.
Our consultants and associates have a wealth of experience and proven track record in end-to-end insurance software implementations, delivering on time and budget. We support the use of an Agile methodology as it facilitates speed in implementation. This is supported by a robust governance process including project kick-off to establish the teams and key success criteria, regular reporting including steering groups and coordinating all aspects of the implementation activities including go-live readiness.
Iotatech provides a comprehensive support service for our customers. Standard support is included in the SaaS charges and if customers require extended hours support, right up to 24/7, they can select from a range of options. Customers can expect regular service review meetings reporting on a comprehensive set of key performance indicators.
The project lifecycle is an integral part of our Governance Process
Joint business and technical workshops to establish the full scope of the project.
Our team and the client's team working together in fortnightly sprints.
The users testing cycle ahead of go-live with end-to-end integration testing complete.
Go-live readiness and support.