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Efficient Claims Management

Reduce indemnity spend and exceed customer expectations

Get ahead of the market and significantly reduce indemnity spend and make efficiency gains. Iotatech Claims is an innovation and change enabler platform.

WHAT OUR SOLUTION CAN DO FOR YOU

A Changing World of Opportunities

In a world dealing with a pandemic for the foreseeable future, the requirements for Insurance companies, brokers and third-party administrators have changed dramatically and the immediate need for software solutions to support the new world is critical to survival.

Our technology enables companies to respond to changes and market opportunities within days. Alongside a low cost of entry and ownership and the ability to understand and control costs at a transactional level.

Anytime, Anywhere, Any Device

With remote working fast becoming the norm a customer-centric system is key to any system selection. Our SaaS based solution allows business users, claimants, and suppliers to manage claims efficiently and effectively whether at the office, café or working from home.

Anytime, Anywhere, Any Device

With remote working fast becoming the norm a customer-centric system is key to any system selection. Our SaaS based solution allows business users, claimants, and suppliers to manage claims efficiently and effectively whether at the office, café or working from home.

Single Source of Truth

Manage your claims more efficiently with a clean and up-to-date claim timeline and full audit history allows any handler or supervisor to audit, review progress and answer queries.

Effortless Supplier Management

Control costs through the use of internal supplier network working to a defined schedule of rates and approved scope of work. With the ability to support supplier networks, allocate the right supplier for the job to ensure consistency and quality of service.

FROM SET UP TO YOUR FIRST CLAIM

Setup client & product

Setup a new environment with dedicated databases and configure your product in less than 40 mins.

Build & design FNOL

Design your Claim and FNOL UI with all the associated rules, scripts and dependencies in less than 40 mins.

Setup teams & publish

Setup roles, users and teams with skills and authorities and publish everything in less than 30 mins.

Create your first claim

Once your configuration has been published, you create and work on your first claim.

THE IOTATECH PLATFORM

Tomorrow's Platform. Today.

A future-proofed pay-per-use SaaS platform using Microservices, OpenAPI and Artificial Intelligence with an innovative approach to Customer and User Experience.

Agility and Flexibility

Using powerful browser-based no-code configuration capability, Iotatech’s platform supports all lines of general insurance business with the ability to tailor each line-of-business and product to specific needs including the data model and the user interface resulting in a clean, slick and modern user journey.

Improving Customer Experience

In this digital age, policyholders, claimants, and suppliers demand their insurance services are transacted when, where, and how they want. The Iotatech Platform streamlines journeys and processes using advanced data sets such as weather, property, vehicle, travel data, amongst others, and Artificial Intelligence, allowing customers to enjoy a personalised, yet automated service.

Automate Processes

State-of-the-art graphical workflow allows the platform to automatically react to key events and automate process. Skill-based workload management allows the right agent to deal with tasks, queries, and requests at the right time.

All in one Place

Integrated communications, notes and documents provide agents with the ability to see everything related in one place. All documents, whether auto generated within the platform, requested, uploaded by the agent or customer, or emailed are available in a single location.

Microservices

Built using independently testable and deployable services, offering scalability, resilience, independent service upgrades and extensibility where only those services used are paid for.

Open Platform

The Iotatech Platform has built-in secure OpenAPI 3.0, giving the freedom to integrate and extend the platform as required.

Self-Service

With customers at the heart of the Iotatech Platform, all permitted parties are able to transparently see, share and update information anytime, anywhere and by any means.

Security & GDPR

With data security and GDPR being at the forefront of our design standards, the architecture, the Iotatech Platform is fully GDPR compliant, and all personal and sensitive data is encrypted at rest and in transit.

LEARN MORE ABOUT THE PLATFORM

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Customer-Centric Policy

Get ahead of the market by trialling and launching new products fast. Iotatech Policy is a highly configurable policy administration platform, architected for agility, speed, innovation and scalability.

Tomorrow's Platform. Today.

Get ahead of the market by trialling and launching new products fast. Iotatech Policy is a highly configurable policy administration platform, architected for agility, speed, innovation and scalability.

Insights at the Speed of Thought

Advanced SaaS analytics solution that includes a cloud-based customer dedicated data warehouse and a powerful search & AI-driven analytics platform for reporting and visualisation.