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Work with us

Business Analyst

Iotatech is a disruptive insurance technology business providing the next-generation insurance platform, an intelligent pay-per-use SaaS solution, to risk carriers, third-party administrators and related businesses.

Based in Richmond, London, Iotatech Limited was formed in 2016 by experienced insurance technology professionals.

Are you passionate about what you do? Come work for our growing company that offers great benefits and flexibility with opportunities to advance and learn alongside a small dynamic team that is open to new ideas, technologies and methodologies.

Job Description

We are looking for an experienced Business Analyst to join us at Iotatech.

In this role, you will work on new and existing customer projects interfacing with key stakeholders. You will be involved in many different aspects of the project lifecycle giving you broader exposure and responsibility. Your responsibilities will range from running workshops, gathering, documenting and agreeing requirements, to training and assisting the customer in configuring and using our platform. You will become the principal contact point for the customer’s stakeholders, and you will manage and set expectations according to the project’s objectives and scope.

You will be expected to leverage a full set of business analysis skills, strategies and best practices in order to successfully meet the product’s vision and client requirements within dynamic environments.

The successful candidate will have experience in agile projects, general insurance, Microsoft office suite, wireframing tools (e.g. axure or balsamiq) and be familiar with JIRA and Confluence.

This is a unique opportunity for a talented and ambitious individual to work for an exciting disruptive company building innovative solutions using cutting-edge technologies. You will collaborate with our onshore and offshore teams to ensure the overall quality of our solutions and to meet customer expectations.

Candidates must have the right to work and reside in the UK.

Location / Hours

  • Richmond, London
  • 37.5 hours per week


  • £50,000 – £70,000 per annum
  • Equity options through an approved EMI scheme
  • 3% contributory pension
  • 25 days holiday per annum
  • Private medical cover (including any dependents)
  • Critical illness cover
  • Death in service cover


  • Document and own the business requirements for the projects you are responsible for
  • Train customers and help them configure the Iotatech Platform
  • Work with different teams/disciplines (QA, Devs, UX Designers and DevOps) to ensure quality and coverage by detailing the business requirements
  • Plan and run workshops at client sites
  • Plan, manage and monitor small projects or streams within a larger project
  • Keeping up with the general insurance practices and regulations

Required Skills & Experience

  • Minimum 3 years of experience in a similar role
  • Excellent written and oral communication skills
  • General Insurance claims and policy systems experience
  • Strong analytical skills and the ability to apply business logic to design
  • Experience and confidence in customer-facing, stakeholder management and workshop facilitation
  • Experience in the specification of both functional and non-functional requirements
  • Previous experience of working within collaborative, cross-functional teams to deliver multiple successful projects
  • Practical experience to Agile development methodologies
  • Ability to work well under pressure, both as part of the team and on own initiative
  • Resourceful, energetic and enthusiastic, prepared to go the “extra mile”
  • Self-motivated and driven to achieve professional success

Desired Skills

  • Formal Business Analysis qualification (ISEB/BCS Qualifications or equivalent)
  • CII Level 3 Certificate or ACII or FCII
  • Experience with the Atlassian suite (JIRA and Confluence)
  • Wireframing tools such as Axure or Balsamiq
  • Diagramming tools such as Visio or
  • Exposure to project management and a willingness to extend that skillset
  • Exposure to SAFe and LeSS agile methodologies
  • Ability to demonstrate software in pre-sales activities

To apply, please fill the form below or send your CV by email to

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